Volume 3, Issue 1 (3-2019)                   EBHPME 2019, 3(1): 52-65 | Back to browse issues page

XML Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Pezeshki A, Almasian A, Salehi S, Zahabi F, Jahanfar M, Amraei H et al . Performance Evaluation Criteria for Hospitals' Managers: A Qualitative Study . EBHPME. 2019; 3 (1) :52-65
URL: http://jebhpme.ssu.ac.ir/article-1-239-en.html
Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran
Abstract:   (689 Views)
Background: Hospitals are the most important element of the health system. Hospitals play a key role in providing health services and have a major impact on the health system's performance. The success of organizations depends on their managers’ performance. Organizations with qualified and experienced managers will be more successful in achieving their goals and can reach optimal efficiency.
Methods: This is a phenomenological qualitative study in which content analysis was used to achieve study objectives. The study population included the hospitals managers and senior experts of the vice chancellor for treatment of a provincial department of the Ministry of Health and Medical Education in Iran. Participants were selected by purposive and heterogeneous methods and data collection continued until data saturation was achieved. Data were collected by semi-structured face-to-face interviews.
Results: From our data, seven main themes were drawn, consisting of monitoring and control, planning, organizing, leadership and motivational factors, management of resources and information, communication and interdepartmental coordination and patient orientation
Conclusion: Hospital managers play a key role in improving hospital function. Assessing hospital managers' performance, determining their strengths and weaknesses and taking corrective actions are beneficial to the improvement of hospitals’ performance.
Full-Text [PDF 13347 kb]   (188 Downloads)    

Received: 2019/03/29 | Accepted: 2019/03/29 | Published: 2019/03/29

Add your comments about this article : Your username or Email:

© 2017 All Rights Reserved | Evidence Based Health Policy, Management and Economics

Designed & Developed by : Yektaweb