Volume 5, Issue 3 (10-2021)                   EBHPME 2021, 5(3): 207-218 | Back to browse issues page


XML Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

khosravizadeh O, Kiaei M Z, Shahsavari S, Mansouran Tazekand N. Factors Influencing Outsourcing Services in Iranian Medical Centers: A Systematic Review. EBHPME. 2021; 5 (3) :207-218
URL: http://jebhpme.ssu.ac.ir/article-1-327-en.html
Student Research Committee, Qazvin University of Medical Sciences, Qazvin, Iran
Abstract:   (277 Views)
Background: Identifying the key factors effective on outsourcing can play a significant role in helping healthcare decision makers to present solutions to improve the outsourcing situation. This study was conducted in order to systematically review the factors influencing the decision making to outsource the services of Iranian medical centers.
Methods: Data was collected through searching for keywords in Google Scholar, PubMed, Scopus, Web of Science, Science direct, Magiran, SID and Irandoc databases from January 2010 to December 2020. Also, the quality of the studies was measured and verified by three experts utilizing the Strobe checklist. Researchers classified results achieved by the study.
Results: 10 articles were selected that responded to the study's questions. 44 components in seven dimensions including (economic and financial components, components of laws and regulations (legal), components of supervision and control, components of service type, components of executive capability of the organization, components of the external environment of the organization and components human resources) were recognized on the decision to outsource services in medical centers in Iran.
Conclusion: Policy makers at the decision-making level and managers at the executive level should consider the efficient components and dimensions before deciding to execute outsourcing in units according to the wanted structure, process and consequences, and then make the needed decision regarding the implementation.
Full-Text [PDF 2364 kb]   (126 Downloads) |   |   Full-Text (HTML)  (45 Views)  
Type of Study: Review Article | Subject: Healt care Management
Received: 2021/01/4 | Accepted: 2021/10/4 | Published: 2021/10/4

References
1. 1. Jabbari Beyrami H, Bakhshiyan F. Decentralization in health systems. Tabriz: Research Deputy of Tabriz University of Medical Sciences. Medical Journal Of Tabriz University Of Medical Sciences. 2007.
2. Gholamzadehnikjo R. Designing a model of public-private partnership in governmental hospitals. Tabriz University of Medical Sciences. 2012.
3. Barati O, Dehghan H, Yusefi A, Najibi M. A study of the status before and after outsourced pharmacies of Shiraz University of Medical Sciences in 2014: A short report. Journal of Rafsanjan University of Medical Sciences. 2017; 16(7): 691-700.
4. Zhirafar M, Vatankhah S, Seyedein SH. Relationship between contract management and staff satisfaction in hospitals affiliated To Tehran University Of Medical Sciences. Payavard Salamat. 2013; 6(4): 311-8. [In Persian]
5. Khodaverdi R, Zohre E. Outsourcing strategy; benefits, problems and challenges. Expertise Journal of Parks and Growing Center. 2010: 65-72.
6. Arastoozadeh F, Torabipour A. Comparison of services' quality in outsourced and non-outsourced clinical laboratory in Ahvaz University Hospitals, 2016. Journal of Healthcare Management. 2017; 8(2): 87-97. [In Persian]
7. Loevinsohn B, April H. Buying resultsu Contracting for health service delivery in developing countries. The Lancet. 2005; 366(9486): 676-81. [DOI:10.1016/S0140-6736(05)67140-1]
8. Nazari K, Ahmadzadeh M, Ghanbari M. Outsourcing and model presentation in Khorasan Razavi Water and Sewerage Company, 2015. Tehran International Conference on Water and Wastewater.
9. Moris F. Intangibles trade and MNEs: Supply-chain trade in R&D services and innovative subsidiaries. Journal of Industry, Competition and Trade. 2018; 18(3): 349-71. [DOI:10.1007/s10842-017-0265-0]
10. Kim SS. Difference in recognition of internal customer service quality of outsourcing staff in hospital using IPA. Journal of Health Informatics and Statistics. 2018; 43(1): 80-8. [DOI:10.21032/jhis.2018.43.1.80]
11. Liberati A, Altman DG, Tetzlaff J, Mulrow C, Gøtzsche PC, Ioannidis JPA, et al. The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate health care interventions: Explanation and elaboration. Journal of Clinical Epidemiology. 2009; 62(10): 1-34. doi: 10.1371/journal.pmed.1000100. [DOI:10.1371/journal.pmed.1000100]
12. Von Elm E, Altman DG. The strengthening the reporting of observational studies in epidemiology (STROBE) statement: Guidelines for reporting observational studies. Annals of Internal Medicine. 2007; 147(8): 573-7. [DOI:10.7326/0003-4819-147-8-200710160-00010]
13. Khosravizadeh O, Shahsavari S, Baghian N, Maleki A, Hossienpour F, Jozyari B. Do medical records outsourcing affect insurance deductions? An interrupted time series in Qazvin's trauma center. Journal of Surgery and Trauma. 2019; 7(4): 152-60. [DOI:10.32592/Jsurgery.2019.7.4.105]
14. Taghipourian M, Alizade B. The role of corporate culture on the quality of working relationships during outsourcing activities in Tehran University of Medical Sciences. Journal of Hospital. 2018; 17(1): 109-19.
15. Jannati A, Jabbari Beirami H, Mousazadeh Y. Designing a downsizing model for hospitals of Tabriz University of Medical Sciences. Journal of Health. 2017; 8(3): 336-49.
16. Jahangiri A. Ranking different regions of Iran in terms of the level of health services outsourcing and indirect care activities of the social security organization via using multiple attribute decision making method in year 2016. Health Information Management. 2018: 34-9.
17. Parsamin S, O NP. The effect of outsourcing on satisfaction and observance of the rights of patients referring to the radiology departments of selected hospitals in Tehran. Healthcare Management. 2015; 6(1): 51-8.
18. Joudaki H, Heidari M, Geraili B. Outsourcing of hospitals services : Lessons learned from the experience. Journal of Health Based Research. 2015; 1(1): 13-23.
19. Barati O, Dehghan H, Yusefi A, Najibi M. A study of the status before and after outsourced pharmacies of Shiraz University of Medical Sciences in 2014: A short report. Journal of Rafsanjan University of Medical Sciences. 2017; 16(7): 691-700. [In Persian]
20. Ferdosi M, Farahabadi S, Mofid M, Rejalian F, Haghighat M, Naghdi P. Evaluating the outsourcing of nursing services in Kashani hospital, Isfahan. Health Inform Manage. 2012; 9(7): 989-96.
21. Ghanbari AM, Ahmadzadeh M. The effect of out-sourcing on health services costs of Qom Health Center by activity based costing approach. Journal of Accounting and Auditing Researches. 2017; 9(33): 88-107.
22. Arab M, Hamidi M, Ghiasvand H, Akbarisari A, Moghari J, Dorodi R. Determining the cost of radiology services in selected hospitals affiliated to Tehran University of Medical Sciences using activity-based costing method in 2010. Hospital Journal. 2010; 11(3): 27-36.
23. Modiri M, Ansarifarshad A. Improving a class decision-making model in the business outsourcing (IT) process using the MCDM approach. Quarterly Journal of Development and Transformation Management. 2013; 10.
24. Alamtabriz A, Shayesteh R. Evaluation and prioritization of outsourcing of provincial tax work processes in the Tax Affairs Organization with fuzzy TOPSIS approach. Tax Research Journal. 2011; 10(58).
25. Popoli P. Conceptualizing relational resources as critical factor for IT outsourcing success. International Journal of Business and Management. 2017; 12. [DOI:10.5539/ijbm.v12n10p43]
26. Asoshe A, Divandari A, Karami A, Yazdani H. Identifying critical success factors in information systems outsourcing risk management in Iranian commercial banks. Journal of Information Technology Management. 2001; 1(3): 18-3.
27. Sarba A, Mateescu R, Buchmuller M. Governance as a key factor for ensuring the sustainability of outsourcing models. The 4th International Conference on Management, Leadership and Govrnance. 2016; (4): 466-74.
28. Mousazadeh Y, Jabaribeirami H, Janati A, AsghariJafarabadi M. Identifying and prioritizing hospital's units for outsourcing based on related indicators: A qualitative study. Journal of Health. 2013; 4(2): 122-33. [In Persian]
29. Hiean T, Samah I, Abashah A. Factor of vendor selection and employees' morale towards human resource outsourcing decision in organization. MATEC Web of Conferences. 2018; 150. [DOI:10.1051/matecconf/201815005019]
30. Bolat T, Yılmaz Q. The relationship between outsourcing and organizational performance. International Journal of Contemporary Hospitality Management. 2009. [DOI:10.1108/09596110910930151]
31. Farhodi H, Abdi B, Aghamohammadi V. Identifying and prioritizing the critical factors for the success of information systems in the National Iranian Petroleum Products Distribution Company with a strategic planning approach. New Process. 2015; 52.
32. Navidi A, Taghipour ZA, Ahmadi SAA. Presenting the educational and research activities outsourcing model in organizations governmental (case study: Great Tehran Electrical Distribution Company). Managing Education in Organization. 2017: 179-210.
33. Zoghbi-Manrique-de-Lara P, Ting-Ding J. Employees' justice perceptions as a factor influencing successful outsourcing in the hospitality industry. International Journal of Contemporary Hospitality Management. 2017; 29(6): 1619-37. [DOI:10.1108/IJCHM-09-2015-0477]
34. Bagianska A. Professional knowledge and skills as a key factor in the development of the outsourcing of financial and accounting services in Poland. Journal of Studia i Materiały. 2016; (20): 52-64. [DOI:10.7172/1733-9758.2016.20.4]

Add your comments about this article : Your username or Email:
CAPTCHA

Send email to the article author


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2022 CC BY-NC 4.0 | Evidence Based Health Policy, Management and Economics

Designed & Developed by : Yektaweb