Volume 5, Issue 3 (10-2021)                   EBHPME 2021, 5(3): 185-193 | Back to browse issues page

XML Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Jafari M, Tofighi S, Sadeghifar J, Ghasemyani S, Roshani M, Toulideh Z. Stakeholder Participation in the Strategic Plan Developing Process: A Survey from the Hospital Setting. EBHPME 2021; 5 (3) :185-193
URL: http://jebhpme.ssu.ac.ir/article-1-336-en.html
Department of Health Education, School of Health, Ilam University of Medical Sciences, Ilam, Iran , Sadeghifar-j@gmail.com
Abstract:   (1285 Views)
Background: One of the most important requirements for developing a strategic plan is the effective participation of various stakeholders in plan formulation. The aim of present study was the evaluation of stakeholder participation in the strategic plan developing process in selected hospitals in Tehran.
Methods: This is a cross-sectional study. This study was conducted in selected hospitals at Tehran in 2015. The data collection tool was a researcher made questionnaire consisting of 3 parts: demographic data, stakeholder participation, and attention to the strategic plan's components. The validity of questionnaire was confirmed by experts, and its reliability was confirmed by Cronbach's Alpha test (α = 0.8). The SPSS18 software was used for data analysis. Descriptive statistics (means, standard deviations, and percentages) were calculated.
Results: The findings showed that the highest (42.9) and lowest (34.7) mean score of stakeholder participation in the strategic planning formulation was related to "provision required information for planning" and" presentation of gathering and documentation of the plan, "respectively. Hospital managers (91 percent) had the highest involvement, and external stakeholders had the least participation (1.7 percent) in the strategic planning formulation. The least attention is devoted to evaluating the proposed strategies' feasibility, identifying competitive and strategic differentiation, and identifying stakeholders' concerns and needs, respectively.
Conclusion: Stakeholders' involvement in the formulation of the hospitals' strategic plan was not favorable, and hospitals were unable or unwilling to benefit from their participation in the program.
Full-Text [PDF 1602 kb]   (514 Downloads) |   |   Full-Text (HTML)  (238 Views)  
Type of Study: Original article | Subject: Healt care Management
Received: 2021/02/8 | Accepted: 2021/10/4 | Published: 2021/10/4

1. Ginter PM, Duncan WJ, Swayne LE. The strategic management of health care organizations. John Wiley & Sons. 2018.
2. Wu W, Yu B. Strategic planning for management of technology of China's high technology enterprises. J Tech Manag China 2010; 5(1): 6-25. [DOI:10.1108/17468771011032769]
3. Jafari M, Bastani P, Ibrahimipour H, Dehnavieh R. Attitude of health information system managers and officials of the hospitals regarding the role of information technology in reengineering the business procedures: A qualitative study. HealthMED. 2012; 6(1): 208-15.
4. Jafari M, Ghasemyani S, Sadeghifar J, Shams L, Naderimanesh K. Relationship between organizational citizenship behavior and social capital: Survey from hospital setting. Hospital Topics. 2020; 98(3): 81-8. [DOI:10.1080/00185868.2020.1784813]
5. Speziale G. Strategic management of a healthcare organization: Engagement, behavioural indicators, and clinical performance. European Heart Journal Supplements. 2015; 17(suppl_A): 3-7. [DOI:10.1093/eurheartj/suv003]
6. Daim T, Wu WW, Liang DP, Yu B, Yang Y. Strategic planning for management of technology of China's high technology enterprises. Journal of Technology Management in China. 2010; 5(1): 6-25. [DOI:10.1108/17468771011032769]
7. Pearce JA, Robinson RB, Subramanian R. Strategic management: Formulation, implementation, and control: Irwin/McGraw-Hill Columbus, OH; 2000.
8. Mintzberg H, Ahlstrand B, Lampel J. Strategy Safari: A guided tour through the wilds of strategic mangament: Simon and Schuster; 2005.
9. Sinha A. Balanced scorecard: A strategic management tool. Vidyasagar University Journal of Commerce. 2006; 11: 71-81
10. Chenhall RH. Management control systems design within its organizational context: Findings from contingency-based research and directions for the future. Accounting, Organizations and Society. 2003; 28(2-3): 127-68. [DOI:10.1016/S0361-3682(01)00027-7]
11. Hill CW, Jones GR, Schilling MA. Strategic management: Theory & cases: An integrated approach: Cengage Learning; 2014.
12. Saleh S, Kaissi A, Semaan A, Natafgi NM. Strategic planning processes and financial performance among hospitals in Lebanon. The International Journal of Health Planning and Management. 2013; 28(1): 34-45. [DOI:10.1002/hpm.2128]
13. Lee S, Sai On Ko A. Building balanced scorecard with SWOT analysis, and implementing "Sun Tzu's The Art of Business Management Strategies" on QFD methodology. Managerial Auditing Journal. 2000; 15(1/2): 68-76. [DOI:10.1108/02686900010304669]
14. Huang H-C. Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications. 2009; 36(1): 209-18. [DOI:10.1016/j.eswa.2007.09.046]
15. Schalm C. Implementing a balanced scorecard as a strategic management tool in a long-term care organization. Journal of Health Services Research & Policy. 2008; 13 (1): 8-14. [DOI:10.1258/jhsrp.2007.007013]
16. Acur N, Englyst L. Assessment of strategy formulation: how to ensure quality in process and outcome. International Journal Of Operations & Production Management. 2006; 26(1): 69-91. [DOI:10.1108/01443570610637021]
17. Sadeghifar J, Jafari M, Tofighi S, Ravaghi H, Maleki MR. Strategic planning, implementation, and evaluation processes in hospital systems: A survey from Iran. Global Journal of Health Science. 2015; 7(2): 56. [DOI:10.5539/gjhs.v7n2p56]
18. Sadeghifar J, Tofighi S, Roshani M, Toulideh Z, Mohsenpour S, Jafari M. An assessment of implementation and evaluation phases of strategic plans in Iranian hospitals. SAGE Open Medicine. 2017; 5. [DOI:10.1177/2050312117736227]
19. Mosadeghrad A, Esfahani P. Hospital strategic planning prerequisties. Journal of Hospital. 2019; 18(3): 73-86.
20. Freeman RE. Strategic management: A stakeholder approach . Cambridge: Cambridge university press; 2010. [DOI:10.1017/CBO9781139192675]
21. Reed MS, Graves A, Dandy N, Posthumus H, Hubacek K, Morris J, et al. Who's in and why? A typology of stakeholder analysis methods for natural resource management. Journal of Environmental Management. 2009; 90(5): 1933-49. [DOI:10.1016/j.jenvman.2009.01.001]
22. Norris JM, White DE, Nowell L, Mrklas K, Stelfox HT. How do stakeholders from multiple hierarchical levels of a large provincial health system define engagement? A qualitative study. Implementation Science. 2017; 12(1): 1-13. [DOI:10.1186/s13012-017-0625-5]
23. Kaissi AA, Begun JW. Strategic planning processes and hospital financial performance. Journal of Healthcare Management. 2008; 53(3). [DOI:10.1097/00115514-200805000-00011]
24. Poister TH, Streib G. Elements of strategic planning and management in municipal government: Status after two decades. Public Administration Review. 2005; 65(1): 45-56. [DOI:10.1111/j.1540-6210.2005.00429.x]
25. Cleverley WO, Cleverley JO. Essentials of health care finance: Jones & Bartlett Learning; 2017.
26. Bahadori M, Teymourzadeh E, Tajik H, Ravangard R, Raadabadi M, Hosseini SM. Factors affecting strategic plan implementation using interpretive structural modeling (ISM). International Journal of Health Care Quality Assurance. 2018; 31(5): 406-14. [DOI:10.1108/IJHCQA-05-2017-0075]
27. Schaefer T, Guenther T. Exploring strategic planning outcomes: The influential role of top versus middle management participation. Journal of Management Control. 2016; 27(2-3): 205-49. [DOI:10.1007/s00187-016-0230-9]
28. Sull DN, Spinosa C. Promise-based management. Harvard Business Review. 2007; 85(4): 79-86.
29. Mosadeghrad AM, Isfahani P. The challenges of strategic planning in Tehran province hospitals. Management Strategies in Health System. 2018; 3(3): 184-200.
30. Esfahani P, Mosadeghrad AM, Akbarisari A. The success of strategic planning in health care organizations of Iran. International Journal of Health Care Quality Assurance. 2018; 31(6): 563-74. [DOI:10.1108/IJHCQA-08-2017-0145]

Add your comments about this article : Your username or Email:

Send email to the article author

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2024 CC BY-NC 4.0 | Evidence Based Health Policy, Management and Economics

Designed & Developed by : Yektaweb